ClientsChat.com Terms and Conditions

Effective Date: May 18, 2025

Owned and Operated by: Dot Coms, Inc., a United States Corporation

Contact Information:

Email: support@clientschat.com

Phone: 1-844-ADVICES

Mailing Address: PO Box 9254, California 92427, United States

📜  Acceptance of Terms and Binding Agreement

By accessing, browsing, registering for, or otherwise using the ClientsChat.com website, platform, or any of its associated services, you affirm that you are at least eighteen (18) years of age or the legal age of majority in your jurisdiction, and that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Agreement"). This Agreement constitutes a legally binding contract between you ("User," "Client," or "Subscriber") and Dot Coms, Inc. ("Company," "We," "Us," or "Our"). If you do not accept all terms and conditions set forth herein, you are strictly prohibited from accessing or using the Services in any capacity. This Agreement shall be deemed to be entered into in the State of California, United States of America, regardless of the physical location of the User. Your continued access to the Services constitutes an express acknowledgment that you understand and accept the legal consequences of this binding Agreement.

🛠️  Description of Services

ClientsChat.com is an online-only platform that provides digital tools and communication software, including but not limited to: live chat widgets, support ticket systems, web-based messaging interfaces, administrative dashboards, and customer engagement utilities. All services are delivered via internet-based access and are designed for use by website owners, digital businesses, and entities requiring real-time communication and customer support solutions. You acknowledge and agree that the Services are non-tangible, software-as-a-service (SaaS) products delivered digitally, with no physical goods or in-person services rendered. All usage of the platform is self-directed and at the sole discretion of the User. The Company does not provide managed services, custom development, or individualized technical support unless expressly contracted in writing. ClientsChat.com makes no representations that its Services are appropriate or available for use in any specific jurisdiction. Accessing the Services is done at your own initiative and risk, and you are solely responsible for compliance with all applicable laws in your region.

⚖️  Limitation of Liability and Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH NO WARRANTIES OR GUARANTEES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, RELIABILITY, OR AVAILABILITY.

UNDER NO CIRCUMSTANCES SHALL DOT COMS, INC., CLIENTSCHAT.COM, OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR AFFILIATES BE HELD LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS, DATA, PROFITS, OR GOODWILL) ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This limitation of liability applies to all causes of action, including but not limited to breach of contract, tort, negligence, strict liability, or any other legal theory. You acknowledge that you are solely responsible for the use of the Services and any decisions or actions taken based on the output or behavior of the Services.

🛡️  Indemnification and Hold Harmless

You agree to fully indemnify, defend, and hold harmless Dot Coms, Inc., ClientsChat.com, and their respective officers, directors, employees, contractors, licensors, affiliates, subsidiaries, and agents from and against any and all claims, actions, demands, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising from or related to: (a) your use or misuse of the Services; (b) your violation of any term of this Agreement; (c) any content or information you provide through the platform; (d) your breach of any third-party rights, including intellectual property, confidentiality, or privacy; and (e) your violation of any applicable law, regulation, or ordinance. This obligation to indemnify shall survive the termination or expiration of this Agreement and shall be enforceable to the maximum extent allowed by law.

💰 No Refunds, No Cancellations, and Chargeback Policy

All sales, subscriptions, upgrades, and purchases made through ClientsChat.com are final, non-cancellable, and non-refundable. By using the platform and submitting payment, you agree that you have received access to a digital service and that no portion of your payment is eligible for refund, return, or credit. In the event that you initiate a chargeback or file a dispute with your payment provider without first attempting to resolve the matter directly with the Company, you agree that such action constitutes a breach of this Agreement. In such cases, the Company reserves the right to:

• Immediately suspend or terminate your account;

• • Report the debt to third-party collections agencies;

Add any costs incurred, including legal and administrative fees, to your outstanding balance;

• Initiate legal action to recover the disputed amount and any associated damages.

• You expressly acknowledge and agree that any attempt to reverse payment may result in legal and financial consequences, including but not limited to civil litigation.

🌐  Legal Jurisdiction and International Applicability

ClientsChat.com is an international, web-based service with no fixed jurisdiction. While the Company is incorporated under the laws of the United States, all services are accessed remotely and globally. This Agreement shall be governed solely by the internal laws of the State of California, without regard to conflict of laws principles. You acknowledge and agree that any dispute arising from or related to this Agreement shall be resolved by confidential, binding arbitration under the rules of the American Arbitration Association, held in a venue of the Company’s choosing. You expressly waive your right to trial by jury and any class action claims.Furthermore, you irrevocably waive any objection based on venue, jurisdiction, or forum non conveniens. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to this Agreement.

🚫  Waiver of Legal Claims and Class Actions

By using the Services, you irrevocably waive, relinquish, and surrender any and all rights to initiate or participate in any form of lawsuit, class action, arbitration, administrative proceeding, or any other legal process against Dot Coms, Inc., ClientsChat.com, or any affiliated individuals or entities. This waiver applies to all known and unknown claims, including those that may arise after the date of this Agreement. You acknowledge and agree that this waiver is a material inducement to the Company’s decision to provide you with access to its Services. If you do not agree to this waiver, you must immediately discontinue all use of the Services.

📄 DMCA Takedown Policy and Copyright Infringement Notice

ClientsChat.com respects the intellectual property rights of others and expects all users of the Service to do the same. Pursuant to the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, we will promptly investigate claims of copyright infringement that are properly reported to our Designated Agent. To file a DMCA takedown notice, please provide the following in writing:

• A physical or electronic signature of the person authorized to act on behalf of the copyright owner.

• A description of the copyrighted work claimed to have been infringed.

• The exact URL or other specific location on our platform where the allegedly infringing material is located.

• Your full name, mailing address, telephone number, and email address.

• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

• A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on their behalf.

DMCA notices must be submitted to:

Dot Coms, Inc. – Legal Department

PO Box 9254, CA 92427, USA

Email: support@clientschat.com

Subject Line: “DMCA Takedown Notice”

Knowingly submitting false claims under the DMCA may result in liability for damages under Section 512(f) of the DMCA, including costs and attorneys’ fees.

📩 Electronic Communications Consent

By using ClientsChat.com, you consent to receive all communications, notices, agreements, and disclosures (“Communications”) from us electronically. These communications include, but are not limited to: account notifications, legal notices, policy updates, and promotional messages. You agree that:

• Communications shall be deemed received by you when sent via email to the address associated with your account or posted to our platform;

• You are responsible for maintaining a current and functional email address;

• You waive any rights under law that require communications be provided in a non-electronic form;

• We may, but are not obligated to, provide paper copies upon request and at our discretion.

• Your continued use of the Services constitutes your ongoing affirmative consent to electronic communications as the sole method of legal notice and disclosure delivery.

🔒 Data Privacy, International Operations, and Regulatory Disclaimers (CCPA & GDPR Exclusions)

ClientsChat.com is a global service operated by Dot Coms, Inc., a United States corporation, with distributed infrastructure, personnel, and partnerships across various international jurisdictions, including but not limited to: web servers hosted in the Netherlands (Amsterdam), domain management services in Ireland (Dublin), software engineering resources in Japan, operational oversight from Australia (Sydney), and corporate governance in California, United States. By accessing and using our Services, you acknowledge the inherently international nature of our operations and agree to the following terms:

CCPA Disclaimer (California Consumer Privacy Act)

ClientsChat.com is not subject to the California Consumer Privacy Act (CCPA), as it does not meet the statutory thresholds for mandatory compliance. However, we endeavor to respect user privacy in good faith and may, at our sole discretion, adopt certain CCPA principles voluntarily. You waive any right to claim protections, remedies, or disclosures under the CCPA unless explicitly granted by written agreement with Dot Coms, Inc.

GDPR Disclaimer (General Data Protection Regulation – EU/EEA)

ClientsChat.com does not actively target, solicit, or market to individuals residing within the European Union or European Economic Area. Any access to the Service by EU/EEA residents is incidental and voluntary. We do not designate a Data Protection Officer (DPO) under GDPR, nor do we appoint an EU representative. By using this Service, you acknowledge and accept that any personal data you voluntarily provide is transferred, stored, and processed outside the EU/EEA, and you expressly waive any GDPR-specific protections, including but not limited to Article 17 (Right to Erasure), Article 20 (Data Portability), and Article 22 (Automated Decision-Making).

No Territorial Application of Local Privacy Laws

The Company expressly disclaims applicability of any local, regional, or national privacy law or regulation unless explicitly and formally adopted in writing. ClientsChat.com reserves the right to store, analyze, archive, or delete user data in accordance with its internal policies, hosted on servers in jurisdictions outside your own. Use of the Service constitutes informed and voluntary consent to international data processing and waiver of privacy claims under any conflicting legal standard.

User Responsibility

You are solely responsible for determining whether your use of ClientsChat.com complies with your local privacy regulations. By continuing to use the platform, you represent that you have sought and obtained all necessary legal advice and authorizations required by your country or region, and you release Dot Coms, Inc. and its affiliates from all liability related to your personal, professional, or commercial data usage.

🗃️ Data Retention and Deletion Policy

ClientsChat.com reserves the exclusive right to determine the duration for which any data, metadata, user interactions, logs, support tickets, and chat transcripts are retained. No guarantees are made regarding data longevity, availability, or archival quality. We may, at our sole discretion, retain data for operational integrity, legal defense, fraud prevention, or technical analytics. You expressly acknowledge and agree that:

• We have no obligation to preserve or export your data at any point;

• Data may be deleted without notice due to maintenance, policy updates, or operational decisions;

• You waive any legal claims related to data loss, corruption, or unavailability, including consequential damages or regulatory reporting duties.

• Requests for deletion of personal data will be reviewed solely on a case-by-case basis and granted or denied at the exclusive discretion of Dot Coms, Inc. No data deletion requests will be honored unless required by a valid and enforceable court order under United States jurisdiction.

🗄️ Subprocessors, Hosting Partners, and Data Sovereignty Disclaimer

To deliver its Services, ClientsChat.com may utilize third-party vendors, hosting providers, cloud storage services, and infrastructure partners (“Subprocessors”) operating in various countries. These may include, but are not limited to, data centers and cloud servers located in the Netherlands, Ireland, Germany, Singapore, Japan, Australia, and the United States. By using the Service, you explicitly consent to the storage, transmission, and processing of your data through these global subprocessors, and you waive any rights, demands, or actions under local data residency laws, including but not limited to:

• GDPR (EU/EEA)

• CCPA (California)

• LGPD (Brazil)

• PIPEDA (Canada)

• PDPA (Singapore)

• Any future or local data sovereignty legislation

You acknowledge that ClientsChat.com does not disclose the identity of subprocessors for security reasons, and that no contractual obligation to list, notify, or certify third-party providers shall apply.

🛰️ Platform Virtuality and Jurisdictional Immunity Statement

ClientsChat.com is a borderless, stateless, virtual communications platform. As such:

• It has no physical presence or principal place of business in any jurisdiction;

• It is not subject to laws of any nation, territory, or governing authority by default;

• It does not consent to legal process, service of documents, or enforcement of regulations outside those explicitly accepted by written agreement signed by an officer of Dot Coms, Inc.

• All attempts to impose foreign jurisdiction, extraterritorial regulation, or administrative oversight are hereby preemptively rejected. Users agree not to seek regulatory intervention, third-party arbitration, or government oversight over the operation of the platform.

In summary: You use ClientsChat.com as-is, in full recognition that it is a fully virtual, autonomous, stateless, and non-liable digital entity. You waive all rights, claims, and protections under local, regional, and international laws and understand that your legal remedies are strictly limited to ceasing usage of the Service.

🛑  Modifications and Severability

The Company reserves the right to update, modify, amend, or otherwise revise these Terms and Conditions at any time without notice. Continued use of the Services constitutes your binding acceptance of any such changes. It is your responsibility to review these Terms periodically. If any provision of this Agreement is found to be invalid, unlawful, or unenforceable for any reason, the remaining provisions shall remain in full force and effect, and the invalid provision shall be deemed modified to the minimum extent necessary to render it valid and enforceable.

✅ Acknowledgment and Voluntary Acceptance

By accessing, browsing, or utilizing any portion of ClientsChat.com, you hereby represent and warrant that you have carefully read, fully understood, and voluntarily accept every provision set forth in these Terms and Conditions. Your continued use of the platform constitutes your knowing, informed, and irrevocable consent to be legally bound by this Agreement in its entirety, without limitation or reservation.

📦 Entire Agreement

This Agreement constitutes the entire understanding between you and ClientsChat.com regarding your use of the Services. It supersedes all prior or contemporaneous agreements, representations, warranties, or understandings, whether oral or written. No waiver of any provision shall be deemed a further or continuing waiver of any other provision.  For all formal inquiries, legal correspondence, or customer support matters, you must contact us using the official contact methods provided herein. Communications sent through unauthorized or unofficial channels shall not be deemed received or legally binding.